Some players on AMD GPUs may experience frequent packet burst lag spikes during gameplay. Workaround: These audio devices can be selected using the keyboard. When many audio devices are available, it is not possible to view or select the last one from the dropdown list. Workaround: You can adjust the value for the mouse wheel delay input in Settings. The Mouse Wheel Input Delay defaults at 0, which is lower than intended. The Settings menu cannot be opened in-game until a match starts. Navigating out of the Main Menu will cause the preloading to stop and can lead to performance issues. You're warned in-game to let the Shader Preloading process complete before starting any game mode. Shader Preloading is an important part of the first boot process. Disable NZXT CAM, MSI Afterburner, and Razer Cortex, as these can conflict with Call of Duty: Black Ops Cold War. If the game doesn't start and you have disabled ASLR on Windows, re-enable it. Perform a clean boot and only start up with the bare minimum programs: How to perform a clean boot in Windows. If you are using Razer Synapse, make sure to update to the latest driver. For BullGuard users: Select Settings → Main and uncheck Self protection. For Comodo users: Select Settings → Advanced Protection → Miscellaneous → Detect Shell Code Injections and add the entire Call of Duty: Black Ops Cold War game folder to the exclusion list. If you are running antivirus software, we recommend adding the entire Call of Duty: Black Ops Cold War game folder to your antivirus exception list. Verify the integrity of the Game Files. Disable any programs that may interfere with Steam. 
Disable any services or applications that may interfere with the game: Closing Background Applications.
Try doing a Scan and Repair: Repairing Blizzard Games. Learn more about Windows 10 compatibility for Call of Duty: Black Ops Cold Wa r. 
The latest service pack is still recommended. Your Windows 10 version can be updated via regular updates. Windows 10 players need to be on version 1803 at a minimum (released in April 2018).Call of Duty: Black Ops Cold War requires a DirectX 12 compatible system to run.This guide is to help players who are having issues running the game.
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